If on receipt the goods are faulty then please take the following steps:

Complete the return form enclosed with goods and send back within 14 days of receipt

Please pay the return postage and send back by recorded delivery so you have a proof of posting

We can repair a faulty product within the first 3 months (or replace it depending on the fault)

If the item is in stock we will replace it immediately. If not we will give a credit note or a refund with postage

Postage will not be charged on replacement/repair of faulty goods

If on receipt you are not happy with your goods please take the following steps:

Complete the return form enclosed with goods and send back within 14 days of receipt

Goods must be returned in the same condition as they were received